WhatsApp AI Receptionist

    Busy running your business? We’ll handle the messages.

    Answer customer questions, arrange bookings and capture enquiries on WhatsApp, with a clear path to your team.

    Illustrative solution pattern, configured around approved business information and handover rules.
    Small business owner using her phone while customer enquiries are handled
    New lead captured
    Illustrative conversation

    Every enquiry deserves a response.

    Helpful replies, day and night

    Give customers clear, approved answers on WhatsApp whenever they message.

    Less booking back-and-forth

    Share availability, confirm suitable times and organise bookings in chat.

    More enquiries ready to follow up

    Capture the right details from each conversation for your team to take forward.

    Your business knowledge. Your AI receptionist.

    1. 01

      Connect WhatsApp

      Link an approved WhatsApp Business account.

    2. 02

      Add your business details

      Set services, prices, opening hours and booking rules.

    3. 03

      Start handling enquiries

      Help customers with replies, bookings and lead capture.

    Illustrative interface
    Grounded answers

    Answers shaped around your business.

    Keep services, hours and prices current so the assistant uses the information you provide.

    • Your services and service areas
    • Your prices and opening hours
    • Your booking and escalation rules
    Practical next steps

    Turn conversations into next steps.

    Arrange appointments using approved availability, or collect the details your team needs to follow up.

    • Offer available appointment times
    • Capture contact and enquiry details
    • Support businesses with or without bookings
    Illustrative interface

    AI helps. Your team stays in control.

    Update your information anytime
    Take over a conversation
    Keep business rules in place
    Customer conversationAI assistantHuman takeover Your team is now replying

    Built for businesses that run on conversations.

    Salons & beauty

    Repairs & home services

    Clinics & practices

    And more

    Your next customer could be messaging right now.

    Let’s shape a receptionist around your business.

    Book a demo xiyad@cortivlabs.com